Booking Guide

Our private Morocco tours are arranged for you and your own traveling party, rather than as shared group departures. Choose your dates, duration, route, starting and ending city, accommodation, activities, travel pace and special interests.

We calculate your price from your dates, number of travelers, room arrangements and selected services. Accommodation and holiday supplements are shown in your quote. International and domestic flights are not included.

Explore our Morocco tour packages for route ideas, then ask us to adapt one to your plans.

We list the exact inclusions and exclusions in your personalized proposal. The services below depend on the itinerary you choose.

Typical inclusions, when listed

• Private transportation and a professional driver or driver-guide
• Accommodation with breakfast or half board, as specified
• Licensed local guides for the visits listed
• Desert camp accommodation and 4×4 camp transfers, when included
• The services and taxes specified in your proposal

Typical exclusions

• International and domestic flights
• Entrance fees and lunches unless specifically included
• Drinks and travel insurance
• Personal expenses, tips and gratuities
• Optional activities outside the agreed proposal

We specify your hotels or riads, accommodation category and room arrangements in your proposal. Tell us whether you prefer a double or twin room, or need single, triple or family accommodation. Family and connecting rooms depend on availability, so request them early.

We check your room preferences with the selected properties. If a proposed property becomes unavailable, we discuss an equivalent alternative with you and confirm its category, room type and any price difference before you approve the change.

For your Morocco desert tour , we specify the camp and tent category in your proposal, including whether your private tent has an ensuite bathroom. Standard and luxury tents differ by camp in their space, bedding, bathrooms and other facilities.

Heating and air-conditioning depend on the camp and tent category. We confirm the facilities of your selected tent before booking. Desert nights can be cold, particularly in winter; pack suitable warm layers.

We clearly list any included 4×4 camp transfers, camel rides and other desert activities in your itinerary. Optional activities are charged separately unless specifically included. Discuss alternatives to camel riding before confirmation if needed.

We arrange a private air-conditioned vehicle suited to your group size. Tell us how many bags you expect to bring, including oversized luggage, so we can check the vehicle’s capacity.

We confirm your airport or hotel pick-up and drop-off arrangements, including the address, meeting time and any accessible meeting point needed near a medina property.

Some routes involve long driving days. Discuss expected distances, journey times and comfort stops while planning, especially when traveling with children or anyone with mobility needs.

Your professional driver handles the road journey and transport arrangements. A driver-guide may also share general information along the route. This role is different from a licensed local city guide who leads the guided visits specified in your itinerary.

We include licensed local guides for the visits listed in your proposal. We arrange guides in English, Italian, French and Spanish, subject to availability. Tell us your preferred language when you inquire.

Entrance fees are included only when your proposal says so. Other tickets are purchased separately, locally where applicable. Tell us about any must-see attractions early, as some visits require advance reservations.

Opening hours and access can change during holidays, Ramadan or special circumstances. We review affected visits with you if adjustments are needed.

Send us your flight number, arrival date and time, arrival airport and a telephone or WhatsApp number we can reach while you travel. Before departure, we send you the meeting instructions, driver meeting point and contact details for your included transfer. For a hotel pick-up, we confirm the property name, address and collection time with you.

If your flight is delayed or cancelled, or the flight number, time or airport changes, contact us as soon as possible. Send us the revised details so we can update your transfer arrangements and review any affected services. We explain any additional costs before confirming changes.

Cannot find your driver? Use the contact in your arrival instructions, or call +212 647 679 776 / message our team on WhatsApp .

Families and children are welcome. Include the number of adults and each child’s age in your request; child pricing depends on age, room sharing and the services selected.

Please tell us in advance about:

• Dietary requirements and allergies
• Mobility or accessibility needs
• Baby or child seats
• Family or connecting rooms
• Double or twin bed preferences
• Honeymoons, birthdays or celebrations
• Any other important requirements

We check your requests with the relevant accommodation and service providers and tell you what we can arrange before you book. Family or connecting rooms, child seats and other special arrangements remain subject to availability.

Passports and entry requirements: each traveler is responsible for checking the passport, visa and entry rules that apply to their nationality and circumstances. Check with the relevant Moroccan embassy or consulate and the official Morocco entry portal before booking and again before travel. Requirements can change.

Travel insurance is not included in our tours. Choose cover that suits your itinerary and personal needs, and check the insurer’s terms for cancellation, medical care, travel delays and planned activities.

More practical information: Moroccan National Tourism Office and our Morocco travel articles .

We are based in Morocco, so you have a local team to contact about your arrangements throughout your trip. We provide our telephone and WhatsApp details with your booking confirmation.

If something is not as expected, tell your driver or guide and contact our team promptly, with your name, location and a brief explanation. This helps us review the situation while you are still traveling.

Severe weather, natural disasters or security concerns may require tour changes for safety. If we must cancel your tour, you can choose a full refund or an alternative travel date, subject to your agreement. We inform you as soon as possible and help with the arrangements.

Send your dates, traveler numbers, arrival and departure details, preferred route and accommodation. We prepare your proposal and refine it with you. Once you approve it, we send payment instructions. For bookings made more than 30 days before the tour begins, a 30% deposit is required; the remaining 70% is due at least 15 days before arrival. Bookings within 30 days of arrival require full payment at confirmation. Reservations are subject to availability and our written confirmation after the required payment.

A 30% deposit is required for bookings made more than 30 days before the tour begins. Bookings within 30 days of arrival require full payment at confirmation. You can pay by credit/debit card, PayPal or bank transfer. Your reservation is subject to availability and our written confirmation after the required payment.

After a 30% deposit, the remaining 70% is due at least 15 days before arrival. Your booking documents show the amount and due date. Bookings within 30 days of arrival require full payment at confirmation and are subject to availability.

Yes. Before confirmation, we can tailor the route, duration, start and end cities, accommodation, activities and pace to your preferences. Your final proposal records the agreed arrangements.

Yes. We specialize in private, tailor-made Morocco tours for you and your own traveling party. We do not offer shared group tours.

International and domestic flights are not included. Please check your arrival and departure airports and dates against the agreed itinerary before booking your flights.

Only entrance fees specifically listed in your proposal are included. Other tickets are paid separately, locally where applicable; some attractions may require advance reservations.

Yes, we welcome families and children. Send us each child’s age so we can prepare an accurate quotation based on the room arrangements and services you need. Request child seats, family rooms or connecting rooms in advance; we confirm availability with you before booking.

Yes, tell us about your vegetarian preferences, dietary requirements and allergies when you inquire. We check the arrangements with the accommodation and restaurants and confirm what they can provide before you book.

Contact our team as soon as possible by telephone or WhatsApp on +212 647 679 776. Send your name, flight number and revised arrival details so we can review your pick-up and any affected services. Let us know immediately if your flight is cancelled or your arrival airport changes.

Yes. Email your request. Changes are subject to availability and may involve additional charges, which we explain before making changes. If we cannot accommodate a requested change and you decide to cancel, our cancellation policy applies.

Email us with your booking reference, lead traveler’s name and travel dates. Cancellation is free 46 days or more before the tour starts. Charges are 50% at 31–45 days, 75% at 16–30 days and 100% at 0–15 days, calculated on the total confirmed tour price. Refunds come from the amount already paid after deducting the charge; any unpaid difference remains payable. Read our cancellation policy for the complete terms.